Opportunities and Challenges in Online Content Management
Common Sense feedback on R Street’s project on content regulation By Joe Jerome
…There are many challenges and opportunities when it comes to managing the huge volume on online content today. Chris Riley, who worked on these issues for Mozilla, has kicked off a project at the R Street Institute to explore challenges, ambiguities, and issues in how social media, large and small, grapple with the worst and most inappropriate stuff posted online. Common Sense submitted comments that encourage this effort to take seriously the negative social experiences that children and teens face online. We hope any effort that looks to improve the entire digital ecosystem considers the interests of younger users, embraces adding friction, and discusses how content moderation practices can be turned into a learning experience that promotes good digital citizenship for internet users, young and old.