Facilitating family connections is in everyone’s best interests. Pro-social family connections can make facilities safer, improve the psychological health of those behind bars, and even lead to a lower likelihood of re-offense. Improving mail options is therefore commonsense correctional policy.

Key Points:

  • Continue to permit USPS mail (usually the cheapest option) and prioritizing rapid and complete receipt and distribution of mail.
  • Limit contracts that include kickbacks or site commissions to prisons, as these have a perverse role in driving up prices.
  • Improve the transparency and ease of the process for companies to be placed on an approved-vendors list.
  • Prevent mail, phone or video visitation from replacing in-person visitation, except in very specific cases wherein public health concerns require temporary suspensions.
  • Offer a diversity of options for families to connect with their incarcerated loved ones.